You can order our lovely Ma-ia Family products by adding them to your shopping basket and paying the total of your order. When you pay for your order, you accept the terms of services of your order, prices of the products and shipment costs. When you order, we send you an order confirmation e-mail. It lists all your products with their prices. Couldn’t be easier!
WHY DOES MY BANK STATEMENT SAY PAYTRAIL?
Ma-ia Family’s payment service provider is Paytrail, a licensed payment institution authorized by the Finnish Financial Supervisory Authority. (Paytrail Oyj, 2122839-7). Paytrail forwards your payment to us, and that is why it is shown on your bank statement as the recipient of your payment. The transaction is between you and us, and that is why all order-related obligations are ours.
Paytrail makes online shopping safe, as all information regarding your payment are transmitted via an encrypted connection.
CHOOSE YOUR PAYMENT METHOD
We accept payments through credit cards (MasterCard, Visa, Visa Electron), Paypal and mobile payment methods. Orders will be dispatched once payment confirmation has been received.
DELIVERY TIME
If the products that you order are in stock, the estimated delivery time is 2–5 business days in Europe and 3-10 business days in rest of the world. We reserve the right to cancel a transaction if the item you have ordered is not available.
We ship using DHL's, GLS's and Posti's (Finnish National Post Service) delivery methods. Posti's partner couriers and/or carriers may vary in different countries. We mainly use GLS inside of the Europe and DHL in rest of the world. GLS delivers orders mainly to customers home address.
Within Europe 9,90 €
Rest of the world 14,90 €
Free shipping for all orders over 89 €
Fast shipping: 2–5 business days for Europe and 3-10 business days for the rest of the world.
Please note that once your order has reached its destination, the item(s) will be available for pickup (or delivery to your home) for a certain amount of days only. The number of days is specified by each carrier. If you fail to pick up the item(s) from the carrier within this time, the item(s) are returned to us by the carrier. Such orders do not equal a return and are subject to a processing cost of 15 euros.